• Announcements

    • Mason

      Zyain Relaunch   06/03/2016

      Dear Zyainists! Zyain server will be have a clean relaunch in the next few weeks, please keep checking back to our forums, facebook and twitter for news and updates!
      In the meanwhile we have added silks to every user to enjoy the server and have fun. Greetings,
      ZyainStaff
Nezekan

Donation Problems: READ FIRST!

8 posts in this topic

Hello,

It seems that a lot of people are reporting issues with our donation and donation reward system the past few days. To make it all structured and readable for our admins, here are some tips and rules in relation to donations:

-After donating, wait AT LEAST 48h before contacting a GM/GA or posting it on the forum.

-There are some issues with paypal, if it is not available then we are unable to accept payments through it. IT IS A KNOWN ISSUE! Do not contact adminisrators about it nor post it on the forum.

-While posting a bug report in regard to a donation issue, always note the payment method, payment time and your character name, so we can verify your payment.

-YOU NEED TO EXCHANGE WEBPOINTS TO SILK ON THE SITE, IT WILL NOT AUTOMAGICALLY SHOW UP IN THE GAME!

Hope this helps!

Kind regards

Nezekan

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مرحبا اشكركم على مساعدتكم لنا لحل المشاكل التي تواجهن.

 wep points.لدي مشكله بالقيام بشراء.

.وهاذه المشكله ÙÙŠ حسابي Ùقط لاني عندما استخدم حساب اخر لا اواجه المشكله

 

.superrewards.اولا:انا استخدم طريقه الشحن 

 

لاول مرا قت بالشراء ضهرت لي ناÙذه تتيح لي الشراء بالكارد او الهات٠او البانك .

اما الان Ùهاذه الناÙذه لا تضهر يضهر لي العروض Ùقط ولا اعلم لماذا .

ارجو المساعده بسرعه!!

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Heyy :) i donated £10 via payment wall a while ago and it still hasnt came thru. starting to worry. the Payment went through smoothly enough via phone, but no point just yet. hopefully nothing major. thanks :)

 

reference number: w31468850

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I've got a problem with my donation.

 

Payment method: Mobaimo (Mobile Payment)

Payment time: 01/15/14 - 01:59 PM w/ reference no. w31331465 and 01/16/14 - 04:57 w/ reference no. w31493738.

Character name: shoxie

 

Thank you.

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Ya Blaming3 im wondering the same thing... been scanning the site trying to figure out how to change webpoints to silk.. no luck... anyone got a tut on this or at least a guiding light in the right direction?.. Much app. 

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We still didn't enable this function yet, This was told on the website.
You will be able to do this soon.

Regards

FlamesOfWaR likes this

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